The Osburn Group- Richard Osburn - Broker Assoc. & Lorena Pena - Realtor
Your marketing efforts truly paid off, as we were able to sell our previous home in a very short time, which allowed us to focus our attention on finding a new one. Through your years of experience and patience, we were able to pinpoint exactly what we were looking for in a price range we felt comfortable with. In addition, your "market analysis" comparing this home to like homes in the area confirmed that we had made the right choice. It is obvious that you and your staff's primary concern is our satisfaction.
Jim and Sue Fleming
We have had the opportunity, being a military family, to have to move several times. You helped make this one as simple as possible. We have never had a Realtor who has been as knowledgeble of the area, taken the time fo find out our needs and steer us effectively in the right path, and been as patient and caring in helping us decide on such an important purchase. We consider we have the home of our dreams because of you.
I have dealt with a variety of Realtors over the past 13 years. Previous experiences have been disappointing at best, because other Realtors were just interested in making a sale and collecting a commission check. You were quite different. We always felt that you were there for us from start to finish. You did not abandon us after the initial contract was signed. Your professionalism and support were outstanding examples of quality service and customer satisfaction that are hard to find in the real estate industry.
Bob and Suzan Roy
We feel that you are not only the individual that sold us our home but you are also a valued friend. We will certainly recommend to anyone we know, that is looking for a home, to contact you first.
David and Liz Worley
Dick's real value added, though, came after we'd purchased our house. Drawing on his many years in the real estate and property management business, he was fantastic about lining up inspectors, painters, carpenters, etc. Coming from out of town, we had no idea how to contact reputable service people. We could never have gotten our new home into move-in condition without him. He is incredibly patient and knowledgeable about all aspects of the city and the real estate market.
Howard and Diana Vickery
Your insight, patience, perseverance, coordination, and varied other characteristics have aided us tremendously. We count you as more than a business associate. You have proven yourself to be a friend and a brother. We will with enthusiasm recommend you to others.